JOURNAL OF ECONOMICS EDUCATION AND ENTREPRENEURSHIP
Vol 7, No 2 (2026): JEE, AUGUST 2026

How Brand Ambassadors Shape Consumer Purchase Intention: A Study of Local Skincare Brands in Indonesia

Fanni Rizky Adharani (Brawijaya University)
Fatchur Rochman (Brawijaya University)



Article Info

Publish Date
30 Aug 2026

Abstract

The increasingly fierce competition in the skincare industry has encouraged companies to utilize brand ambassadors as a marketing strategy to increase consumer purchase intention. However, the effectiveness of brand ambassadors in influencing purchase intention still shows mixed results, particularly regarding the role of brand awareness and brand trust. This study aims to analyze the influence of Brand Ambassadors on Purchase Intention through Brand Awareness and Brand Trust among Whitelab skincare product consumers in Malang City. The study involved 160 prospective Whitelab consumers in Malang City. The findings showed that Brand Ambassador had a positive and significant effect on Purchase Intention, Brand Awareness, and Brand Trust. Brand Awareness did not significantly affect Purchase Intention and did not mediate the relationship between Brand Ambassador and Purchase Intention. In contrast, Brand Trust had a positive and significant effect on Purchase Intention and partially mediated the relationship between Brand Ambassador and Purchase Intention.

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Journal Info

Abbrev

jee

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

Journal of Economics Education and Entrepreneurship (JEE) is a journal that was started publishing in 2020 in the Economics Education Study Program, Faculty of Teacher Training and Education, Universitas Lambung Mangkurat. JEE is a collection of research articles and studies of lecturers, ...