Journal of Management and Entrepreneurship Research
Vol. 7 No. 1 (2026)

Expanded TOE Framework in E-Commerce Adoption Quality: Can SMEs in Indonesia Achieve Business Sustainability?

Yoga Religia (Universitas Pembangunan Nasional Veteran Yogyakarta, Indonesia)
Yussi Ramawati (Universitas Katolik Indonesia Atma Jaya, Indonesia)
Muafi Muafi (Universitas Islam Indonesia, Indonesia)



Article Info

Publish Date
02 Mar 2026

Abstract

Objective: This study aims to extend the Technology–Organization–Environment (TOE) framework by integrating e-commerce adoption quality as a mediating mechanism influencing SME business sustainability in Indonesia. Research Design & Methods: A quantitative approach was employed using survey data from 186 Indonesian SMEs operating in Yogyakarta, West Java, and Jakarta. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test both direct and mediating relationships among TOE dimensions, e-commerce adoption quality, and business sustainability. Findings: The findings indicate that technological, organizational, and environmental contexts significantly and positively influence e-commerce adoption quality. Moreover, e-commerce adoption quality has a direct positive effect on SME business sustainability and fully mediates the relationship between TOE dimensions and sustainability outcomes. Theoretical/Research Implications: This study refines the TOE framework by repositioning it as a strategic model that links adoption determinants with long-term sustainability outcomes. Practical Implications: Policymakers and SME-support institutions should strengthen internal readiness and external environmental support. Social Implications: High-quality e-commerce adoption contributes to income stability and job creation. Contribution and Value Added: This research advances TOE-based adoption literature by incorporating e-commerce adoption quality and business sustainability.

Copyrights © 2026






Journal Info

Abbrev

jmer

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JMER: Journal of Management and Entrepreneurship Research (p-ISSN: 2723-1658; e-ISSN: 2723-1666) provides a venue for high quality manuscripts dealing with management and entrepreneurship in its broadest sense. The editorial board encourages manuscripts that are international in scope; however, ...