Advances in Healthcare Research
Vol. 4 No. 2 (2026): March - August

Burnout of Healthcare Workers and Its Implications for Hospital Organizational Performance: A Systematic Literature Review

Muhammad Ilham Surya Samawa (Universitas Sangga Buana, Bandung, Indonesia)
Nenny Hendajany (Universitas Sangga Buana, Bandung, Indonesia)
Nadiya Fitri Ningsih (Universitas Sangga Buana, Bandung, Indonesia)
Larasati Restu Dewayani (Universitas Sangga Buana, Bandung, Indonesia)
PPT Muhammad Rabbani PASA (Universitas Sangga Buana, Bandung, Indonesia)
Muhammad Yurisrakha AlRasyid (Universitas Sangga Buana, Bandung, Indonesia)



Article Info

Publish Date
29 Jul 2026

Abstract

Purpose: This study aims to systematically review the literature on healthcare worker burnout and its implications for hospital organizational performance. It examines the role of Human Resource Management (HRM) practices and leadership effectiveness in influencing burnout and proposes three hypotheses: HRM practices significantly influence burnout, leadership effectiveness significantly influences burnout, and burnout significantly affects hospital organizational performance. Research Method: This study employed a Systematic Literature Review (SLR) based on PRISMA guidelines. Peer-reviewed articles published between 2020 and 2026 in English and Indonesian were retrieved from Scopus, Web of Science, ScienceDirect, PubMed, ProQuest, and Google Scholar. The selected studies focused on healthcare worker burnout in hospital settings and were analyzed using a structured review matrix and thematic synthesis guided by the JD-R Model, Social Exchange Theory, Organizational Support Theory, and COR Theory. Results and Discussion: The findings show that effective HRM practices and supportive, transformational, and caring leadership reduce burnout among healthcare workers. Burnout negatively affects hospital performance through lower productivity, reduced service quality, higher turnover intention, and weaker workforce retention. Implications: The study highlights the need for employee-centered HRM, supportive leadership, and well-being policies to improve hospital performance. Originality: This study positions burnout as a strategic organizational issue by integrating HRM, leadership, and performance perspectives in hospital management research.

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Journal Info

Abbrev

AHR

Publisher

Subject

Health Professions

Description

Founded in 2023, Advances in Healthcare Research publishes original research that promises to advance our understanding of Health over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including ...