Jurnal Manajemen Pendidikan
Vol. 13 No. 02 (2025): Jurnal Manajemen Pendidikan

Audit Sistem Informasi Pemerintahan Daerah (Sipd) Penatausahaan Pada Kantor Samsat Kelapa Dua Tangerang Menggunakan Framework Cobit 5

Shinta Nuriyah (Universitas Bina Bangsa Serang, Serang, Indonesia)
Sigit Auliana (Universitas Bina Bangsa Serang, Serang, Indonesia)
Eris Dwi Purnama (Universitas Bina Bangsa Serang, Serang, Indonesia)



Article Info

Publish Date
18 Jul 2025

Abstract

AUDIT OF THE REGIONAL GOVERNMENT INFORMATION SYSTEM ADMINISTRATION AT THE SAMSAT KELAPA DUA TANGERANG OFFICE USING THE COBIT 5 FRAMEWORK This research aims to audit the Regional Government Information System (SIPD) Administration at the SAMSAT Kelapa Dua Tangerang Office using the COBIT 5 framework. The main objective is to evaluate system performance, identify potential problems, and provide recommendations for improvement to enhance the effectiveness and efficiency of Administration governance at the office. The research method was conducted through direct observation, interviews with relevant parties, and analysis of primary and secondary data. The results show that several processes for IT human resource management (APO07), risk management (APO12), and IT service operations (DSS01) are still not fully documented, standardized, or systematically managed. The average capability level is between 1 and 2, indicating that processes are only performed without formal controls. Based on these results, it is recommended that the SAMSAT Kelapa Dua Tangerang office improve IT process documentation and standardization, strengthen employee training, and implement stricter monitoring and evaluation systems to achieve higher capability levels.

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Journal Info

Abbrev

JMP

Publisher

Subject

Description

This journal publishes research articles results and conceptual studies in field of educational management and educational administration. Jurnal Manajemen Pendidikan publishes research studies employing a variety of qualitative and/or quantitative methods and approaches in the field of educational ...