JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi)
Vol. 12 No. 3 (2026): Juni 2026

Determinan Intention To Stay yang Dimediasi Organizational Commitment Pada Karyawan E-Commerce di DKI Jakarta

Ahmad Hilalluddin (Universitas Trisakti)
Justine Tanuwijaya (Universitas Trisakti)



Article Info

Publish Date
01 Jun 2026

Abstract

The high turnover rate in the e-commerce industry requires companies to have effective strategies for employee retention. This study aims to analyze the influence of talent management practices, workplace flexibility, and ethical leadership on employee intention to stay, with organizational commitment as a mediating variable. The study used a quantitative approach through a survey method of 230 e-commerce employees domiciled in DKI Jakarta. Data analysis was conducted using Structural Equation Modeling (SEM) with the help of AMOS software. The results showed that talent management practices did not have a positive effect on intention to stay, but did have a positive effect on organizational commitment. Workplace flexibility did not have a positive effect on either intention to stay or organizational commitment. Conversely, ethical leadership had a positive effect on intention to stay and organizational commitment. In addition, organizational commitment was proven to have a positive effect on intention to stay. The results of the mediation test showed that organizational commitment was able to mediate the influence of talent management practices and ethical leadership on intention to stay, but did not mediate the effect of workplace flexibility. This study concluded that strengthening talent management and ethical leadership are key factors in increasing employee commitment and sustainability in the e-commerce industry.

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Journal Info

Abbrev

jemsi

Publisher

Subject

Economics, Econometrics & Finance

Description

JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) is an electronic independent international scientific and academic journal that aims to publish scholars’ original and high-quality manuscripts and reports in all fields of business. JEMSI adheres to an open access policy to accelerate the ...