Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 4 No. 6 (2026): JUNI

Analisis Persiapan dan Proses Negosiasi dalam Penyelesaian Konflik Organisasi: Sebuah Kajian Literatur

Fidela Salma Endrista (UIN Sayyid Ali Rahmatullah Tulungagung)
Remanda Rezki Ramadhani (UIN Sayyid Ali Rahmatullah Tulungagung)
Ensa Feby Liana (UIN Sayyid Ali Rahmatullah Tulungagung)
Usna Ma’ul Khasanah (UIN Sayyid Ali Rahmatullah Tulungagung)
Anang Haris Firmansyah (UIN Sayyid Ali Rahmatullah Tulungagung)



Article Info

Publish Date
30 Jun 2026

Abstract

Conflict is an inseparable part of organizational dynamics, arising from differences in interests, goals, perceptions, and viewpoints among individuals and groups. If not managed effectively, conflict can negatively affect organizational performance and productivity. One approach that can be used to resolve organizational conflicts is through effective negotiation. This study aims to analyze the preparation and negotiation processes in resolving organizational conflicts through a literature review approach. The research employs a qualitative method using a literature review by collecting and analyzing various relevant scientific sources, including books, journal articles, and previous studies. The findings indicate that the success of negotiations is influenced by the parties’ readiness to identify the root causes of problems, establish objectives, gather information, and determine appropriate strategies and alternative solutions. Furthermore, effective negotiation is characterized by open communication, active listening skills, efforts to identify mutual interests, and the achievement of agreements that benefit all parties (win-win solutions). Therefore, thorough preparation and the proper implementation of negotiation processes are essential factors in achieving constructive conflict resolution and supporting the attainment of organizational goals.

Copyrights © 2026






Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...