Didaktik : Jurnal Ilmiah PGSD STKIP Subang
Vol. 12 No. 02 (2026): Volume 12 No. 2, Juni 2026 Public

PENGARUH HARGA, LOKASI DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN DI RUMAH MAKAN BATU LAMBUIK KECAMATAN TANJUNG RAYA, KABUPATEN AGAM

Siti Nurul Aisyah (Fakultas Ekonomi dan Bisnis Islam,Universitas Islam Negeri Sjech.M Djamil Djambek Bukittinggi)
M. Imamuddin (Fakultas Ekonomi dan Bisnis Islam,Universitas Islam Negeri Sjech.M Djamil Djambek Bukittinggi)
Miswardi (Fakultas Ekonomi dan Bisnis Islam,Universitas Islam Negeri Sjech.M Djamil Djambek Bukittinggi)
Rusydi Fauzan (Fakultas Ekonomi dan Bisnis Islam,Universitas Islam Negeri Sjech.M Djamil Djambek Bukittinggi)



Article Info

Publish Date
24 May 2026

Abstract

The evolution of the culinary sector compels entrepreneurs to discern the elements that shape customer contentment to remain competitive. Batu Lambuik Restaurant in Tanjung Raya, Agam Regency, exhibits fluctuating visitor patterns, ostensibly influenced by price uncertainty, limited facilities, and inconsistency in product quality. This study employed a quantitative approach, engaging a cohort of patrons whose perceptions were collected via questionnaires and subsequently analyzed to evaluate validity, consistency, and inter-variable relationships through regression techniques and hypothesis testing. The findings reveal that price and location exert negligible impact on customer satisfaction, whereas product quality emerges as the principal determinant significantly enhancing contentment. Collectively, when considered in unison, the three variables manifest a tangible effect on satisfaction, though a portion of variation remains attributable to factors beyond the study’s scope. These insights underscore the critical importance of maintaining product quality consistency as a central strategy for elevating customer experience and satisfaction amidst the competitive culinary landscape.

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Journal Info

Abbrev

didaktik

Publisher

Subject

Education

Description

Didaktik : Jurnal Ilmiah PGSD STKIP Subang adalah salah satu jurnal yang dterbitkan oleh STKIP Subang, jurnal ini mempunyai bidang cakupan yaitu Penelitian Pendidikan. Terbit pada bulan Juni dan Desember setiap tahunnya. Didaktik : Jurnal Ilmiah PGSD STKIP Subang melalui proses review oleh dua ...