SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 15 No 2 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

LEGAL LIABILITY OF DIGITAL PLATFORMS FOR THE PRACTICE OF FAKE REVIEWS AND FAKE BUYERS

Aulia Tri Hapsari (Universitas Muhammadiyah Ponorogo)
Ferry Irawan Febriansyah (University of Muhammadiyah Ponorogo)
Yogi Prasetyo (University of Muhammadiyah Ponorogo)



Article Info

Publish Date
30 Jun 2026

Abstract

Fake reviews and fake buyers on e-commerce platforms are practices that have the potential to mislead consumers and undermine trust in the digital commerce system. The manipulation of the review system not only affects consumer decisions, but also creates injustice for good-faith business actors. This study aims to analyze the legal arrangements related to fake reviews and fake buyers from the perspective of consumer protection, focusing on the responsibilities of e-commerce platform operators in Indonesia. The research method used is normative legal research with a regulatory approach and a contextual approach, through a study of Law Number 8 of 1999 concerning Consumer Protection and Law Number 11 of 2008 concerning Information and Electronic Transactions. The results of the study show that positive law has not explicitly regulated the practice of fake reviews and fake buyers, so the responsibility of platforms is still limited as a provider of electronic means. Therefore, it is necessary to strengthen regulations to clarify the obligations of platforms in preventing digital fraud practices and protecting consumers.  

Copyrights © 2026






Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...