E-Jurnal Matematika
Vol. 15 No. 3 (2026)

ANALISIS PRIORITAS KEPUTUSAN KONSUMEN DALAM MEMILIH COFFEE SHOP MENGGUNAKAN METODE ANALYTIC HIERARCHY PROCESS

NI GUSTI AYU KADEK SARI PURNAMAYANTI (Universitas Udayana)
I KOMANG GDE SUKARSA (Universitas Udayana)
G. K. GANDHIADI (Universitas Udayana)
I PUTU EKA NILA KENCANA (Universitas Udayana)



Article Info

Publish Date
05 Aug 2026

Abstract

This study aims to determine the priority weights of criteria and sub-criteria, as well as the priority order of coffee shop alternatives based on consumer preferences using the analytic hierarchy process (AHP) method. This study involved 50 respondents consisting of three groups: 5 expert respondents, 30 active respondents, and 15 passive respondents. The hierarchical structure was compiled based on the 4P Marketing Mix framework, which includes four main criteria: product quality, price, location, and promotion, with three sub-criteria each. The three alternatives compared were Kopi Kenangan, Fore Coffee, and Point Coffee. The results of the study from all respondents showed that Price was the criterion with the highest priority weight (0.358), followed by Product Quality (0.237), Promotion (0.213), and Location (0.189). In terms of alternative priorities, Kopi Kenangan ranked first (0.402), Fore Coffee ranked second (0.335), and Point Coffee ranked last (0.261). These findings can serve as a reference for businesses in increasing their competitiveness.

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Journal Info

Abbrev

mtk

Publisher

Subject

Mathematics

Description

The scope of the E-Jurnal Matematika includes analysis, algebra, topology, graphics, numerical simulation approaches or what is known as numerical analysis, optimal control, queuing problems, optimization, finance, biomathematics, industrial mathematics, financial mathematics, and ...