Jurnal Keperawatan Klinis dan Komunitas (Clinical and Community Nursing Journal)
Vol 10, No 2 (2026)

Gambaran Caring Behavior Perawat dari Penilaian Pasien dan Perawat di Bangsal Bedah RSUP Dr. Sardjito Yogyakarta

Resitha Amelia Putri (Mahasiswa Program Studi Ilmu Keperawatan FKKMK UGM)
Arifin Triyanto (Departemen Keperawatan Medikal Bedah FKKMK UGM)
Christantie Effendy (Departemen Keperawatan Medikal Bedah FKKMK UGM)



Article Info

Publish Date
31 Jul 2026

Abstract

Background: Frequent patient complaints underscore the need to evaluate nurses' caring behavior during the critical perioperative period in surgical wards. Objective: To examine nurse caring behavior from patient and nurse perspectives in the surgical ward of RSUP Dr. Sardjito, Yogyakarta. Methods: This quantitative cross-sectional study used demographic questionnaires and the Caring Behaviors Inventory-24 (CBI-24), analyzed via descriptive statistics and the Mann-Whitney test. Results: Nurses' caring behavior assessed by patients was predominantly categorized as not good (50,5%), a pattern similarly observed in nurses' self-assessments, which were also categorized as not good (65,2%). Based on domain indicators, the knowledge and skill dimension received the highest score from both patients and nurses (median 6,00), whereas the connectedness dimension received the lowest score from both patients (median 5,20) and nurses (median 5,40). There was no significant difference between patient and nurse assessments of overall caring behavior (p=0,051), as well as in the assurance domain (p=0,499; p>0,05) and connectedness domain (p=0,332; p>0,05). However, significant differences were found in the knowledge and skill domain (p=0,041; p<0,05) and the Respectful domain (p=0,020; p<0,05). Conclusion: Nurses’ caring behavior in the surgical ward of RSUP Dr. Sardjito Yogyakarta, according to both patient and nurse assessments, remains in the "not good" category, with significant differences identified in the knowledge and skill as well as the respectful domains.INTISARILatar belakang: Caring behavior merupakan unsur penting dalam pelayanan keperawatan, terutama bagi pasien bedah yang mengalami tekanan fisik dan psikologis selama masa perioperatif. Keluhan pasien terhadap pelayanan keperawatan yang masih kerap ditemukan menjadikan gambaran caring behavior perawat di ruang bedah penting untuk diteliti. Tujuan: Mengetahui gambaran caring behavior perawat dari penilaian pasien dan perawat di bangsal bedah RSUP Dr. Sardjito, Yogyakarta. Metode: Penelitian ini merupakan penelitian deskriptif kuantitatif dengan desain cross sectional. Instrumen yang digunakan terdiri dari kuesioner data demografi responden dan Caring Behaviors Inventory-24 (CBI-24) untuk mengukur penilaian caring perawat. Data dianalisis menggunakan uji statistik deskriptif dan Mann-Whitney. Hasil: Penilaian caring behavior perawat menurut pasien lebih banyak berada pada kategori belum baik (50,5%), hal serupa juga terlihat pada penilaian perawat terhadap dirinya sendiri yang juga berada pada kategori belum baik (65,2%). Berdasarkan indikator domain, dimensi knowledge and skill memperoleh penilaian tertinggi baik dari pasien maupun perawat (median 6,00), sedangkan penilaian terendah pada dimensi connectedness, baik dari pasien (median 5,20) maupun perawat (median 5,40). Tidak terdapat perbedaan signifikan antara penilaian pasien dan perawat terhadap caring behavior secara keseluruhan (p=0,051) serta pada domain assurance (p=0,499; p>0,05) dan connectedness (p=0,332; p>0,05), namun terdapat perbedaan signifikan pada domain knowledge and skill (p=0,041; p<0,05) dan respectful (p=0,020; p<0,05). Simpulan: Caring behavior perawat di bangsal bedah RSUP Dr. Sardjito Yogyakarta, baik menurut penilaian pasien maupun perawat, secara keseluruhan masih berada pada kategori belum baik, dengan perbedaan signifikan ditemukan pada domain knowledge and skill serta domain respectful.  

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Journal Info

Abbrev

jkkk

Publisher

Subject

Nursing

Description

Jurnal Keperawatan Klinis dan Komunitas (Clinical and Community Nursing Journal) accepts novel research articles, case study, literature review, and psychometric testing articles in all field of clinical and community of nursing. This journal is published through peer-review process by nursing and ...