Jurnal Manajemen Informatika dan Bisnis Digital
Vol. 5 No. 1 (2026): Mei 2026

Evaluasi Tingkat Usability Learning Management System LiVE Unpad dan Google Classroom Menggunakan Metode System Usability Scale (SUS)

Agung Setiawan (Universitas Padjadjaran)
Muhammad Rifqi Arviansyah (Universitas Padjadjaran)



Article Info

Publish Date
15 May 2026

Abstract

Universitas Padjadjaran operates an official Learning Management System (LMS) called LiVE Unpad to support digital learning activities. However, usage data and pre-survey results indicate a strong student preference for the external platform, Google Classroom. This study aims to quantitatively measure and compare the usability levels of both platforms using the System Usability Scale (SUS) method. A descriptive-comparative quantitative approach was applied, involving 55 students of Universitas Padjadjaran selected through purposive sampling. The SUS questionnaire instrument was adapted into Bahasa Indonesia and successfully passed validity and reliability testing. The results showed that LiVE Unpad obtained a mean SUS score of 63.86 (Marginal High/OK category), while Google Classroom scored 81.91 (Acceptable/Excellent category). Hypothesis testing using the Wilcoxon Signed-Rank test confirmed a highly significant difference in usability levels between the two platforms (p < 0.001). Primary usability issues identified in LiVE Unpad include a disorganized dashboard layout, an outdated interface design, inadequate notification features, and technical instability.  This study produces interface redesign prototype recommendations for LiVE Unpad as a practical contribution.

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Journal Info

Abbrev

jumintal

Publisher

Subject

Computer Science & IT

Description

JUMINTAL (Jurnal Manajemen Informatika dan Bisnis Digital) merupakan wadah jurnal ilmiah yang terbuka bagi peneliti, dosen dan mahasiswa yang ingin mempublikasikan hasil dan pengembangan ilmu baik secara konseptual maupun teknis yang berkaitan dengan bidang Manajemen Informatika dan Bisnis Digital. ...