Jurnal IPTEK Bagi Masyarakat
Vol 6 No 1 (2026)

Design and Evaluation of a Web-Based Employee Performance Appraisal System Using Weighted Key Performance Indicators

Amanda Zachra Harahap (Universitas Islam Negeri Sumatera Utara)
Rakhmat Kurniawan (Universitas Islam Negeri Sumatera Utara)



Article Info

Publish Date
29 Jul 2026

Abstract

Employee performance appraisal in small and medium-sized organizations is often constrained by non-standardized indicators, fragmented records, and limited traceability of managerial decisions. This study designed and evaluated a web-based performance appraisal system for PT Naymas Mahkota Abadi using a weighted Key Performance Indicator (KPI) framework. Requirements were elicited through observation and structured interviews with the Human Resources Department and the Director. Six cross-divisional indicators were defined—attendance, work quality, work targets, attitude and behavior, teamwork, and initiative and responsibility—with weights totaling 100%. System construction followed Rapid Application Development and implemented role-based access for Human Resources, the Director, and employees. Functional verification used 20 black-box scenarios covering valid, invalid, boundary, and authorization conditions; all scenarios produced the expected outputs. A pilot User Acceptance Test with five users yielded an overall score of 90.8%. The system therefore demonstrated functional correctness and high initial user acceptance in the case organization. However, the uniform KPI weights, single-rater appraisal structure, and small acceptance-test sample limit broader generalization and do not establish improvements in employee performance. The contribution is a transparent, traceable, and operationally simple KPI configuration for centralized appraisal settings.

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Journal Info

Abbrev

j-ibm

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Mechanical Engineering Physics Public Health Social Sciences

Description

J-IbM: Jurnal IPTEK bagi Masyarakat, diterbitkan oleh Ali Institute of Research and Publication (AIRA). J-IbM menerbitkan artikel ilmiah berkaitan dengan pengabdian, praktik dan proses keterlibatan masyarakat. J-IbM adalah jurnal online peer-review yang didedikasikan untuk publikasi penelitian ...