Governance IT Adoption and Technology Advance
Vol. 1 No. 2 (2026)

Business Process Analysis and Information System Design to Support IT Governance Practices in Construction Services

novara (Telkom University)
Intan Azizah (Telkom University)



Article Info

Publish Date
26 Jun 2026

Abstract

This study aims to analyze system requirements and design a web-based company profile information system to support the effectiveness of IT governance in a construction services organization. This study occurred due to the lack of a structured and integrated information system, which led to inefficient information delivery and limited accessibility for stakeholders. A qualitative approach was used through observation and interviews to identify system requirements and analyze existing business processes. Business process modeling was performed using Business Process Model and Notation (BPMN) to describe the current (as-is) and proposed (to-be) processes. Next, the system design was developed using Unified Modeling Language (UML), including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams to provide a structured overview of the system. The database was designed using Entity Relationship Diagrams (ERD) to ensure structured and integrated data management. The system design provides a structured overview to manage and convey company information more efficiently. Data in the system is managed by the administrator and accessed dynamically by users. In addition, this design supports the principles of IT governance by ensuring alignment between business processes and information technology, improving data management, and increasing transparency and control. This study concludes that the designed system can improve the effectiveness of information management and contribute to better IT governance. Further research is recommended to implement and evaluate this system in a real-world environment

Copyrights © 2026






Journal Info

Abbrev

govita

Publisher

Subject

Description

GovITA is a scientific journal that focuses on information technology adoption and technological advancement at both national and international levels. The journal publishes research articles, theoretical studies, and case studies that explore the application of digital technologies to improve ...