Journal of Artificial Intelligence and Digital Business
Vol. 5 No. 2 (2026): Mei-Juli

Digital Marketing and QRIS Implementation for Culinary MSME Promotion

Sumiati Sumiati (Politeknik Negeri Bengkalis)
Yunelly Asra (Politeknik Negeri Bengkalis)



Article Info

Publish Date
31 Jul 2026

Abstract

The rapid growth of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia's culinary sector calls for structured promotional platforms that connect local businesses with wider markets. This study reports the implementation of Polbeng Business Expo Chapter II, a three-day exhibition held in Bengkalis in May 2025, focusing on the liaison officer and business consultant roles assigned to two culinary MSMEs, Bakso Mama Via and Rujak Indah. The project applied the marketing mix framework (4P and 7P) together with digital marketing content business profile videos, promotional videos, digital catalogs, and the QRIS cashless payment system to strengthen the two MSMEs' market visibility and transaction efficiency. A descriptive, project-based case study method was used, covering preparation, implementation, accomplishment, and reporting stages, supported by documentation and simple financial recording. The results show that both MSMEs obtained a stronger brand identity and wider digital exposure through social media promotion, although their sales performance during the expo diverged: Rujak Indah recorded a revenue increase from the pre-expo period, while Bakso Mama Via experienced a decline. These findings indicate that structured promotional assistance and digital payment adoption can enhance MSME competitiveness, even though sales outcomes remain influenced by product type, location, and consumer preference to choices.

Copyrights © 2026






Journal Info

Abbrev

RIGGS

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

Description

Journal of Artificial Intelligence and Digital Business (RIGGS) is published by the Department of Digital Business, Universitas Pahlawan Tuanku Tambusai in helping academics, researchers, and practitioners to disseminate their research results. RIGGS is a blind peer-reviewed journal dedicated to ...