JURNAL MANAJEMEN MOTIVASI
Vol 22 No 2 (2026): Jurnal Manajemen Motivasi

Servant Leadership and Work Engagement among Generation Z Employees: Evidence from Indonesia's Digital Creative Industry

Muhammad Yudha Prawira Negara (Unknown)
Harsono, Mugi (Unknown)



Article Info

Publish Date
10 Jul 2026

Abstract

Work engagement is essential for organizational performance, yet its determinants among Generation Z employees remain underexplored. This study examines the effect of servant leadership on work engagement and the mediating roles of employee resilience, perceived organizational support, and trust in leader among Generation Z employees in Indonesia’s digital creative industry. Using a quantitative approach, data from 263 respondents were analyzed with PLS-SEM. The results indicate that servant leadership positively affects work engagement both directly and indirectly through the three mediators. These findings highlight the importance of servant leadership in fostering employee engagement by strengthening personal, organizational, and relational resources.

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Journal Info

Abbrev

jm_motivasi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen ...