Jurnal Netnografi Komunikasi
Vol. 5 No. 2 (2026): JNK National Accredited Rank. SINTA 5 based on SK KemdiktiSaintek RI No.10/C/C3

DIGITAL INTERPERSONAL COMMUNICATION: A STUDY OF HELP TALK PATTERNS IN THE PETANI HAY DAY COMMUNITY ON PLATFORM X

Khais Salman (Universitas Mercu Buana, Jakarta, Indonesia)
Rizki Briandana (Universitas Mercu Buana, Jakarta, Indonesia)



Article Info

Publish Date
07 Aug 2026

Abstract

This study examines digital interpersonal communication through help talk practices within the Petani Hay Day community on Platform X. The increasing use of social media has encouraged the formation of virtual communities where members exchange information, provide assistance, and build social relationships through computer-mediated communication (CMC). This research adopts an interpretive paradigm with a qualitative approach using netnography to explore communication patterns among community members. Data were collected from posts and replies within the community that demonstrate help-seeking, help-giving, and help-sharing interactions. The findings reveal that help talk functions as the dominant interaction pattern that structures communication within the community. The communication process forms a circular interaction pattern characterized by responsive feedback among members. In addition, help talk reflects various forms of supportive communication including emotional support, instrumental support, informational support, appraisal support, and network support. These findings demonstrate that digital interpersonal communication within virtual gaming communities can foster collaboration, strengthen digital solidarity, and sustain active participation among members.

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Journal Info

Abbrev

netnografi

Publisher

Subject

Arts Humanities Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

Fokus dan cakupan utama naskah riset yang kami publikasikan mencakup (tetapi tidak dibatasi) dalam kajian internet, netnografi, media sosial, dan digitalisasi komunikasi, khususnya meliputi: 1. Metodologi Penelitian Netnografi; 2. Objek kajian sibernetika, jejaring internet, dan media sosial; 3. ...