International Journal of Educational Narratives
Vol. 4 No. 2 (2026)

Teachers Job Satisfaction Through Narrative Experiences: The Role of Engagement, Emotional Intelligence, and Conflict Management

Susi Erviana (Universitas PGRI Semarang)
Ghufron Abdullah (Universitas PGRI Semarang)
Qristin Violinda (Universitas PGRI Semarang)
H. K. L Alvarez (PHINMA Cagayan de Oro College)



Article Info

Publish Date
28 Apr 2026

Abstract

Background. Teacher job satisfaction is essential for improving instructional quality and school performance. It is influenced by teacher engagement, emotional intelligence, and conflict management. Low satisfaction can reduce motivation and performance. However, prior studies often examine these factors separately, and empirical evidence in Indonesian junior high schools remains limited. Purpose. This study aims to examine the influence of teacher engagement, emotional intelligence, and conflict management on junior high school teachers’ job satisfaction in Kajen District, Pekalongan Regency, both partially and simultaneously. Method. This research employed a quantitative approach with an explanatory survey design. The population consisted of all junior high school teachers in Kajen District, with a sample of 123 respondents selected using proportional random sampling. Data were collected through a five-point Likert-scale questionnaire. Data analysis was conducted using simple and multiple linear regression after fulfilling the classical assumption tests. Results. The findings revealed that teacher engagement, emotional intelligence, and conflict management each had a positive and significant effect on teachers’ job satisfaction. Teacher engagement emerged as the most dominant factor, followed by emotional intelligence and conflict management. Simultaneously, the three variables had a very strong influence on job satisfaction, explaining 79.1% of its variance. Conclusion. Teachers’ job satisfaction is the result of the interaction between psychological and organizational factors. Therefore, efforts to improve job satisfaction should adopt a comprehensive approach that includes strengthening teacher engagement, developing emotional intelligence, and enhancing conflict management skills to support the improvement of educational quality.

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Journal Info

Abbrev

ijen

Publisher

Subject

Description

International Journal of Educational Narratives is an peer reviewed open access journal dedicated to interchange for the results of high quality research in all aspect of Learning and Education. The scope of International Journal of Educational Narratives is not only in the form of study, research, ...