Mitra Mahajana: Jurnal Pengabdian Masyarakat
Vol. 7 No. 1 (2026): Volume 7 Nomor 1 Maret 2026

ACCELERATING THE EVOLUTION OF MSME BUSINESS TRANSACTIONS THROUGH ONLINE MARKETING, QRIS, AND GOOGLE MAPS

Siswanta Siswanta (Communication Science Study Program, Slamet Riyadi University, Surakarta, Indonesia)
Aris Tri Haryanto (Public Administration Study Program, Slamet Riyadi University, Surakarta, Indonesia)
Singgih Ariyuda (Management Study Program, Slamet Riyadi University, Surakarta, Indonesia)



Article Info

Publish Date
01 Apr 2026

Abstract

Digital transformation has reshaped marketing, payment systems, and business visibility within micro, small, and medium enterprises (MSMEs). In rural areas, however, such transformation is often constrained by low digital literacy, limited devices, and a persistent reliance on conventional transactions. This community service program aimed to accelerate the evolution of MSME business transactions in Karangan Village, Karanganom District, Klaten Regency, through online marketing training, QRIS payment assistance, and Google Maps optimisation. The implementation employed a participatory approach that included preliminary observation, problem identification, socialisation, training, direct mentoring, and evaluation. The findings indicate improved understanding among MSME actors regarding digital promotion, cashless payment, and the importance of digital business visibility. Several businesses started using social media for promotion, accepting QRIS-based payments, and registering their locations on Google Maps. Key constraints included low initial technical capability, limited devices and internet access, and weak post-program sustainability mechanisms. The program confirms that collaboration among universities, village governments, and communities can function as a catalyst for MSME digitalization and local capacity building. Its main implication is the need for gradual, sustained mentoring to ensure that technology adoption progresses beyond training and becomes embedded in business behaviours and village service practices.

Copyrights © 2026






Journal Info

Abbrev

mahajana

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Public Health Social Sciences

Description

Mitra Mahajana: Jurnal Pengabdian Masyarakat merupakan jurnal pengabdian masyarakat yang dikelola oleh Lembaga Penelitian dan Pengabdian Masyarakat Universitas Flores. Terbit tiga kali setahun pada bulan November, bulan Maret dan bulan ...