Philanthropy: Journal of Psychology
Vol. 10 No. 1 (2026): (January-June)

When Job Demands Trigger Employee Burnout

Leoni Monicha Siagian (Faculty of Psychology, Universitas Prima Indonesia, Medan - Indonesia)
Sylvia Novarita Ginting (Faculty of Psychology, Universitas Prima Indonesia, Medan - Indonesia)
Sri Hartini (Faculty of Psychology, Universitas Prima Indonesia, Medan - Indonesia)
Rianda Elvinawanty (Faculty of Psychology, Universitas Prima Indonesia, Medan - Indonesia)



Article Info

Publish Date
29 May 2026

Abstract

Human resources have an important role in maintaining organizational performance, especially in the competitive retail industry such as PT Ramayana Lestari Sentosa Tbk. High job demands, including workload and daily performance targets, have the potential to increase the risk of burnout in employees. This study aims to test the relationship between job demand and burnout, with the hypothesis that the higher the job demand, the higher the level of burnout experienced by employees. This study uses a quantitative method with Pearson correlation analysis. The results showed a significant positive relationship between job demand and burnout (r = 0.756; p = 0.000). In addition, the determination coefficient shows that job demand contributes 57.1% to burnout. These findings confirm the importance of managing work demands effectively to prevent burnout and support employee well-being and organizational sustainability.

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Journal Info

Abbrev

philanthropy

Publisher

Subject

Humanities Education Public Health Social Sciences Other

Description

Philanthropy: Journal of Psychology includes articles on the results of applied concepts and psychology studies that are within the scope of positive psychology and mental health issues. It accepts articles that are based on the thorough and systematic examination of psychological constructs from ...