Journal of Research in Social Science and Humanities
Vol 6, No 2 (2026)

The Influence of Employee Competence and Workload on Employee Performance at Children's Tutoring Institutions in Bandar Lampung City with Motivation as a Mediating Variable

Meralistina Meralistina (University of Lampung, Bandar Lampung)
Ribhan Ribhan (University of Lampung, Bandar Lampung)
Nova Mardiana (University of Lampung, Bandar Lampung)



Article Info

Publish Date
12 Jun 2026

Abstract

This study aims to analyze the effect of competence and workload on employee performance at Children's Tutoring Institutions in Bandar Lampung City, with motivation as a mediating variable. This research is motivated by the increasing competition among non-formal education institutions, as well as variations in employee competence, high workload, and fluctuations in work motivation that are presumed to affect employee performance. This study uses a quantitative approach with an explanatory research method. The population of this study consists of employees of children's tutoring institutions in Bandar Lampung City. The sampling technique was conducted based on specific criteria in accordance with the research objectives. Data were collected through questionnaires and analyzed path analysis to examine both direct and indirect effects among the research variables. The results show that competence and workload have a positive and significant effect on employee performance. In addition, motivation is proven to act as a mediating variable that strengthens theinfluence of competence and workload on employee performance, both directly and indirectly. Theoretically, this study contributes to the development of Human Resource Management literature, particularly in the context of non-formal education institutions. Practically, the findings are expected to serve as a basis for management in improving employee competence, managing workload proportionally, and enhancing work motivation to optimize employee performance.

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Journal Info

Abbrev

jrssh

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Description

Journal Research of social science and Humanities is a peer-reviewed, international, and intercultural journal. It promotes interdisciplinary research with a primary focus on original research or reviews in humanities and social sciences. Articles are welcome in the following seven sections: ...