This study aims to analyze the effect of competence and workload on employee performance at Children's Tutoring Institutions in Bandar Lampung City, with motivation as a mediating variable. This research is motivated by the increasing competition among non-formal education institutions, as well as variations in employee competence, high workload, and fluctuations in work motivation that are presumed to affect employee performance. This study uses a quantitative approach with an explanatory research method. The population of this study consists of employees of children's tutoring institutions in Bandar Lampung City. The sampling technique was conducted based on specific criteria in accordance with the research objectives. Data were collected through questionnaires and analyzed path analysis to examine both direct and indirect effects among the research variables. The results show that competence and workload have a positive and significant effect on employee performance. In addition, motivation is proven to act as a mediating variable that strengthens theinfluence of competence and workload on employee performance, both directly and indirectly. Theoretically, this study contributes to the development of Human Resource Management literature, particularly in the context of non-formal education institutions. Practically, the findings are expected to serve as a basis for management in improving employee competence, managing workload proportionally, and enhancing work motivation to optimize employee performance.
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