Journal of Economic, Bussines and Accounting (COSTING)
Vol. 9 No. 4 (2026): Journal of Economic, Bussines and Accounting (COSTING)

PERAN MEDIASI BRAND TRUST DALAM PENGARUH CELEBRITY ENDORSER DAN ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN SEPATU NEW BALANCE MELALUI SHOPEE DI PURWOKERTO

Imam Muzaki (Universitas Muhammadiyah Purwokerto)
Totok Haryanto (Universitas Muhammadiyah Purwokerto)
Erny Rachmawati (Universitas Muhammadiyah Purwokerto)
Meydy Fauzi Ridwan (Universitas Muhammadiyah Purwokerto)



Article Info

Publish Date
09 Aug 2026

Abstract

The rapid growth of e-commerce in Indonesia has intensified competition among fashion brands on platforms like Shopee, making digital marketing strategies increasingly critical for influencing consumer purchasing decisions. This study aims to analyze the influence of celebrity endorser and online customer review on purchasing decisions for New Balance shoes on Shopee, with brand trust as a mediating variable. A quantitative explanatory survey with a cross-sectional design was employed with 204 respondents selected through purposive sampling from active Shopee users in Purwokerto. Data were collected via online questionnaires using a 5-point Likert scale and analyzed using PROCESS Macro Hayes Model 4 with 5,000 bootstrap resamples at a 95% confidence level. The results indicate that celebrity endorser has a positive and significant effect on brand trust, with a coefficient of 1.0351. Brand trust has a positive and significantly influences purchasing decisions and mediates the relationship between celebrity endorser and purchasing decisions, with an indirect effect of 0.6449. Online customer review has a positive and significant direct effect on purchasing decisions, with a coefficient of 0.9487, without being mediated by brand trust. The model explains 87.75% of the variance in purchasing decisions, indicating that brand trust serves as a significant mediator between celebrity endorser and purchasing decisions.

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Journal Info

Abbrev

COSTING

Publisher

Subject

Economics, Econometrics & Finance

Description

COSTING : Journal of Economic, Bussines and Accounting reviewed covers theoretical and applied research in the field of Economics, Business and Accounting. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. ...