AKADEMIKA
Vol 15, No 2 (2026): Jurnal Akademika

ANALISIS KEPUASAN PENGGUNA SISTEM INFORMASI MANAJEMEN KEPEGAWAIAN (SIMPEG) MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS) DI PEMERINTAH KABUPATEN BOALEMO

Rasmawati Ika (Universitas Muhammadiyah Gorontalo)
Frangky Tupamahu (Universitas Muhammadiyah Gorontalo)
Alter Lasarudin (Universitas Muhammadiyah Gorontalo)
Khairul Fathan Habie (Universitas Muhammadiyah Gorontalo)



Article Info

Publish Date
07 Aug 2026

Abstract

This study was conducted to map the level of user satisfaction with the Personnel Information System (SIMPEG) within the Boalemo Regency Government. A quantitative approach was applied, adopting the End User Computing Satisfaction (EUCS) framework. The research instrument, a questionnaire that had undergone validity and reliability testing, was distributed to 31 respondents, active users of the system. Data analysis revealed that, in aggregate, SIMPEG was deemed satisfactory, with an average score of 4.27, categorized as very satisfied. However, evaluation by dimension revealed disparities; the Content dimension recorded the highest score (4.42), while the Timeliness dimension ranked lowest with a score of 4.15 (categorized as satisfied). These findings indicate that although the information content is adequate, the speed of data access and updates remains a barrier. Therefore, the main recommendation focuses on improving system responsiveness to optimize personnel services

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Journal Info

Abbrev

akademika

Publisher

Subject

Description

Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi yang terbit secara berkala pada bulan April dan September diterbitkan pertama kali pada bulan April 2012 (versi cetak) dan telah migrasi ke terbitan online sejak Bulan September 2017, oleh Lembaga Penelitian dan Pengabdian ...