The community service program aims to optimize the use of information technology by developing and implementing a web-based sales management system for Micro, Small, and Medium Enterprises (MSMEs). The program addresses the primary challenge partners face: the continued use of manual, unstructured record-keeping methods, which often make it difficult to manage transactions, monitor inventory, prepare sales reports, and make business decisions based on accurate data. The implementation method consisted of several stages, including an initial survey, needs analysis, system design and development, user training, mentoring, system implementation, and evaluation. The web-based system was designed to simplify daily business operations by integrating sales transactions, inventory management, customer data, and financial reporting into a single platform. Training and mentoring activities were conducted to ensure that MSME actors could operate the system effectively and independently. The results demonstrated that the developed system significantly improved operational efficiency, reduced recording errors, enhanced data accuracy, and simplified the preparation of sales reports. Furthermore, participants showed increased digital literacy and greater confidence in adopting information technology to support business activities. Overall, this program provides an effective technological solution that promotes sustainable digital transformation and improves the competitiveness and productivity of MSMEs in the digital era.
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