International Journal of Economy, Education and Entrepreneurship (IJE3)
Vol. 6 No. 2 (2026): International Journal of Economy, Education and Entrepreneurship

SYNERGY OF WELFARE AND JOB SATISFACTION: TRANSFORMATION OF EMPLOYEE PERFORMANCE AMONG THE KITCHEN STAFF OF THE NUTRITION SERVICE UNIT (SPPG) AT SPPG JELUPANG 02, SOUTH TANGERANG CITY

Ading Sunarto (Universitas Pamulang)
Zubair Nabiil Musyaffa Yusuf (Universitas Pamulang)



Article Info

Publish Date
08 Aug 2026

Abstract

Employee Performance Research is one of the important factors in supporting the success of an organization in achieving its goals. Employee welfare and job satisfaction are aspects that play a role in improving performance, especially in organizations engaged in nutrition fulfillment services. This study aims to analyze welfare and job satisfaction in improving employee performance in the Kitchen Staff of the Nutrition Fulfillment Service Unit (SPPG) Jelupang 02, South Tangerang City. The research uses a qualitative descriptive approach through interviews, observation, documentation, SWOT analysis, and Quantitative Strategic Planning Matrix (QSPM) techniques. The results of the study show that employee well-being and job satisfaction make a positive contribution to improving employee performance. The results of the SWOT analysis placed SPPG Jelupang 02 in Quadrant I (Growth Strategy), which shows that the organization has greater strengths and opportunities than weaknesses and threats. QSPM analysis shows that the priority strategy to be implemented is to improve employee competencies through training programs and human resource development. Therefore, improving welfare, improving work facilities, strengthening communication, and developing competencies sustainably is expected to improve employee performance optimally.

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Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance Education Other

Description

International Journal of Economy, Education and Entrepreneurship (IJE3) is a peer-refereed open-access international journal which has been established for the dissemination of state-of-the-art knowledge in the field of Economy and Education. Starting from 2021, IJE3 would be published Three times ...