IRJE (Indonesian Research Journal in Education)
Vol. 10 No. 3 (2026): IRJE |Indonesian Research Journal in Education| in Progress|

Lexicon-enhanced aspect-based sentiment analysis for evaluating Indonesian learning applications

Wibowo, Jonathan Arya (Unknown)
Lubis, Muharman (Unknown)
Utomo, Rio Guntur (Unknown)
Ladkoom, Kobthong (Unknown)



Article Info

Publish Date
16 Aug 2026

Abstract

This study evaluates user perceptions of two Indonesian learning applications, Ruangguru and Pahamify, through lexicon-enhanced aspect-based sentiment analysis of 14,768 Google Play reviews published between 2020 and 2025. EduAppLex-ID, a pilot domain lexicon containing 46 multiword expressions, was developed as an extension of the Indonesian Sentiment Lexicon. Overall sentiment toward both applications was favorable, with Pahamify showing a small but statistically significant advantage. Pedagogical quality received the most positive evaluation, whereas system quality was evaluated negatively for both applications. Monetization produced the largest difference between the applications. A lexicon audit identified eighteen high-frequency entries whose polarity assignments were unsuitable for the educational-application domain. These entries accounted for approximately one-fifth of the corpus’s sentiment mass, and their removal increased the observed between-application effect size. Because no human-annotated validation dataset was available, interpret the findings as exploratory evidence. The results demonstrate the importance of domain-specific lexicon calibration and aspect-level analysis when examining Indonesian educational-application reviews.

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Journal Info

Abbrev

irje

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences

Description

The Indonesian Research Journal in Education (IRJE) accepts unpublished, high quality, and original research manuscripts in English, resulting primarily from quantitative, qualitative, or mixed research methodology related to or associated with education. These issues include, but not limited to, ...