Jurnal Hukum Lex Generalis
Vol 7 No 4 (2026): Tema Hukum Perdata dan Kenotariatan

Perlindungan Konsumen terhadap Risiko Algoritma AI pada Marketplace dan Fintech

Erlangga Dwi Putra (universitas swadaya gunung jati cirebon)
Dadan Taufik Fathurohman (universitas swadaya gunung jati cirebon)



Article Info

Publish Date
16 Aug 2026

Abstract

This study aims to analyze the legal provisions for consumer protection against the risks of using AI algorithms in Indonesia and examine the forms of business actors' responsibilities for resulting consumer losses. This study uses a normative juridical method with a legislative approach strengthened by interview data. The results show that legal protection for digital consumers is essentially regulated through the Consumer Protection Law and regulations related to electronic transactions. However, these regulations do not specifically address algorithm transparency, automated decision-making and AI accountability mechanisms. Furthermore, it was found that business actors remain responsible for losses arising from the AI systems used in their business activities. Therefore, more specific regulations are needed regarding algorithm transparency, digital accountability and consumer rights protection in the digital economy era.

Copyrights © 2026






Journal Info

Abbrev

JHLG

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

Tujuan dari Jurnal Hukum Lex Generalis adalah menjadi ensiklopedia, glosarium atau kamus ilmu hukum. Diharapkan Jurnal Hukum Lex Generalis dapat menjadi sumber rujukan praktis untuk keperluan sitasi keilmiahan. Adapun ruang lingkup yang dipublikasikan adalah tulisan bertemakan hukum secara umum, ...