International Journal of Demos
Volume 6 Issue 4 (2024)

Digital Transformation in Civil Servant Competency Development at BPSDMD Banten Province

Budi Sihabudin (Departement of Public Administration, Banten Raya College of Social and Political Sciences (STISIP))
Fatulloh Fatulloh (Departement of Public Administration, Banten Raya College of Social and Political Sciences (STISIP))
Aisyah Mauliddina (Departement of Public Administration, Banten Raya College of Social and Political Sciences (STISIP))



Article Info

Publish Date
13 Dec 2024

Abstract

Abstract Digital transformation within the bureaucracy has become an urgent necessity for achieving excellent Electronic-Based Government Systems (SPBE). This study aims to analyze the implementation, obstacles, and impact of digital transformation on the competency development of State Civil Apparatus (ASN) at the Regional Human Resources Development Agency (BPSDMD) of Banten Province. A descriptive qualitative method was employed, utilizing data collection techniques such as in-depth interviews, observation of e-learning platforms, and document analysis. The results indicate that the digitalization of training systems—specifically through the "Banten Ceria" and "SIM Ceria" Learning Management System (LMS) platforms—has significantly improved equitable access, budget efficiency, and flexibility regarding employees' learning schedules. However, the program's acceleration remains hindered by the digital literacy gap across ASN generations (the digital divide) and limited information technology infrastructure in certain remote work units. The study concludes that digital transformation at BPSDMD Banten Province has successfully fostered a more adaptive work culture, although it requires strengthened local regulations and continuous enhancement of digital literacy capacity across all levels of the civil service. Keywords: Digital Transformation; Competency Development; State Civil Apparatus; BPSDMD Banten.

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Journal Info

Abbrev

ijd-demos

Publisher

Subject

Religion Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

International Journal of Demos (IJD) is an open access, and peer-reviewed journal. IJD try to disseminate current and original articles from researchers and practitioners on various contemporary social and political issues: citizenship, civil society movement, environmental issues, gender politics ...