Journal of Information Systems and Business Technology
Vol 2 No 4 (2026): Journal of Information Systems and Business Technology

Review-Grounded Explainable Recommendation under Extreme User Sparsity: Self-Supervised Reconstruction, Behavior Retrieval, Client-Partitioned Preference Learning, and Evidence-Support Evaluation

Joshua Baker (Texas A&M University)
Yan Wang (Arizona State University)
Bradley Cook (North Central State College)
Xiaoyu Liu (University of Virginia)



Article Info

Publish Date
07 Aug 2026

Abstract

Amazon Reviews'23 Gift Cards tests whether review text helps when users are sparse and products popularity-dominated. Its 152,410 reviews cover 132,732 users, 1,137 parent products, and complete metadata. Collapsing repeat user-product pairs yielded 125,704 verified positives rated at least four stars. Leave-two-out retained 120,154 training interactions and evaluated 2,769 active users over all 1,009 items with one frozen pre-validation history. Ten recommenders covered popularity, transitions, item/user retrieval, low-rank and corrupted-view reconstruction, BPR, graph propagation, review retrieval, and gated fusion. Separate branches tested first-observation cold start, clipped-noise client learning, and post-hoc evidence attribution. Markov achieved NDCG@10 0.2346 and HR@10 0.4056; gating gave it all weight, so reviews neither improved warm ranking nor caused recommendations. In the 2021 cold-start proxy, metadata TF-IDF reached micro NDCG@10 0.4613 over 113 candidates, but item-macro and dominant-target-excluded NDCG@10 scores were 0.0627 and 0.0605. Across 500 cases, the cited template reached 0.998 lexical support and 1.000 source localization; shuffling preserved support but reduced user-profile cosine from 0.1683 to 0.0392. Thus ranking, support, alignment, and causal faithfulness diverge.

Copyrights © 2026






Journal Info

Abbrev

jisbt

Publisher

Subject

Computer Science & IT Library & Information Science

Description

Journal of Information Systems and Business Technology (JISBT) adalah jurnal ilmiah yang didedikasikan khusus untuk pengembangan keilmuan di bidang Sistem Informasi. Jurnal ini menjadi wadah untuk penyebaran hasil penelitian, inovasi teknologi, serta pemikiran kritis yang berfokus pada penerapan dan ...