Jurnal Manajemen Pendidikan
Vol. 14 No. 02 (2026): Jurnal Manajemen Pendidikan (SI)

Model Penerapan Teknologi Augmented Reality Virtual Try-On Dan Qris Digital Payment Dalam Meningkatkan Customer Trust Produk Maybelline Di Shopee

Evrila Nur Azizah (Universitas Pancasila, Jakarta, Indonesia)
Bintang Andhyka (Universitas Pancasila, Jakarta, Indonesia)



Article Info

Publish Date
10 Aug 2026

Abstract

Model of Applying Augmented Reality Virtual Try-On Technology and Qris Digital Payment in Increasing Customer Trust of Maybelline Products on Shopee Abstract. This study aims to analyze the influence of the Virtual Try-On feature and the QRIS payment system on Customer Trust toward Maybelline products on the Shopee platform. This study uses a quantitative approach that is associative in nature with a causal type, employing a survey method involving 100 female respondents, active Shopee users who had used Maybelline's Virtual Try-On feature and made payments via QRIS, selected using purposive sampling. Data analysis was conducted using multiple linear regression and hypothesis testing with the assistance of SPSS. The results show that Virtual Try-On and QRIS, both partially and simultaneously, have a positive and significant effect on Customer Trust, with QRIS contributing more than Virtual Try-On. This finding confirms that the integration of visual product experience and digital transaction security plays an important role in building sustainable consumer trust within the online shopping ecosystem.

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Journal Info

Abbrev

JMP

Publisher

Subject

Description

This journal publishes research articles results and conceptual studies in field of educational management and educational administration. Jurnal Manajemen Pendidikan publishes research studies employing a variety of qualitative and/or quantitative methods and approaches in the field of educational ...