Holistik Jurnal Kesehatan
Vol. 20 No. 5 (2026): Volume 20 Nomor 5

Analisis faktor human, organization, dan technology (hot-fit model) dalam penerapan peresepan elektronik (e-prescribing)

Agus Gede Made Artha (Program Studi Administrasi Rumah Sakit, Universitas Respati)
Ahdun Trigono (Program Studi Administrasi Rumah Sakit, Universitas Respati)
Yaya Aria Santosa (Program Studi Administrasi Rumah Sakit, Universitas Respati)



Article Info

Publish Date
24 Jul 2026

Abstract

Background: Digital transformation in the healthcare sector has encouraged hospitals to implement electronic prescription (e-prescribing) systems to improve service efficiency, minimize medication errors, and expedite medication management processes. However, the success of e-prescribing implementation depends not only on technological readiness but also on human factors and organizational support. The HOT-Fit model provides a comprehensive framework for evaluating the interaction between human, organizational, and technological factors in health information system implementation. Purpose: To analyze the influence of human, organizational, and technological factors (hot-fit model) on the implementation of electronic prescriptions (e-prescribing). Method: A mixed-methods design with a cross-sectional approach. Quantitative data were collected using questionnaires distributed to 47 physicians on duty (Physicians in Charge of Services) who actively use the e-prescribing system at the Outpatient Unit of Bhayangkara Hospital, Denpasar. Data were analyzed using multiple linear regression analysis. Results: Human factors had a positive and significant influence on satisfaction with electronic prescription implementation (β = 0.364; p = 0.006). Technological factors also had a positive and significant effect on satisfaction (β = 0.591; p = 0.000). Meanwhile, organizational factors did not show a significant effect on satisfaction (β = –0.222; p = 0.074). Together, human and technological factors contributed 68.8% (R² = 0.688; adjusted R² = 0.667) to the variation in satisfaction with e-prescription implementation. Conclusion: The success of e-prescription implementation is primarily influenced by human resource readiness and technology quality, while organizational factors did not show a significant effect on implementation satisfaction. Strengthening user capabilities and improving system quality are crucial to optimize the sustainability of e-prescription implementation. Suggestion: Hospitals should improve digital literacy among healthcare workers, ensure consistent implementation of standard operating procedures (SOPs), optimize e-prescription system features, and strengthen management commitment to create a more adaptive organizational environment that supports sustainable and user-oriented e-prescription implementation.   Keywords: Electronic Prescription; HOT-Fit Model; Human Factors; Organizational Factors; Technological Factors.

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Journal Info

Abbrev

hjk

Publisher

Subject

Health Professions Nursing Public Health

Description

Berisi kumpulan karya ilmiah dari peneliti diberbagai perguruan tinggi di Indonesia, di bidang ilmu kesehatan khususnya bidang ilmu keperawatan yang berdasarkan kepada kebutuhan pasien secara total meliputi: kebutuhan fisik, emosi, sosial, ekonomi dan spiritual. Adapun penelitiannya mencakup 4 aspek ...