Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS)
Vol. 4 No. 3 (2026): August 2026

THE INFLUENCE OF HUMAN RESOURCE MANAGEMENT ON THE QUALITY OF DEVELOPMENT AND QUALITY OF SELF-POTENTIAL (A Case Study at PT. XYZ in Jakarta)

Hamdi Supriadi (Universitas Muhammadiyah Jakarta)
Suhendar (Universitas Muhammadiyah Jakarta)



Article Info

Publish Date
07 Aug 2026

Abstract

This study aims to analyze the influence of Human Resource Management (HRM) on the quality of employee development and the quality of self-potential. The phenomenon underlying this research is the persistent gap between organizational investment in HR development programs and the improvement of employee potential actualization, as reflected in the employee turnover rate at PT. XYZ reaching 18% in 2025 and employee satisfaction survey results indicating that only 55% of employees felt they had adequate career development opportunities. This research employs a qualitative approach with a case study method at PT. XYZ. Data collection techniques include in-depth interviews with 12 informants consisting of HR managers, line managers, and employees with a minimum of 3 years of work experience, participatory observation, and documentation. Data analysis utilizes the interactive model of Miles, Huberman, and SaldaƱa, encompassing data condensation, data display, and conclusion drawing/verification. The research findings identify three main themes: (1) HRM implementation that remains administrative in nature, (2) development quality that is suboptimal due to a lack of alignment with individual needs, and (3) self-potential that has not been optimally actualized. The findings indicate that HRM practices including HR planning, training and development, performance management, reward systems, and career development have a significant influence on improving the quality of individual development and self-potential actualization. This research provides theoretical contributions in the form of developing a model of the HRM-development-self-potential relationship, as well as practical contributions in the form of strategic recommendations for strengthening HRM in organizations

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Journal Info

Abbrev

ekmabis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS) an electronic international journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management, accounting and economic. Published twice every January ...