Studia: Journal of Humanities and Education Studies
Vol. 1 No. 2 (2025): November: Studia: Journal of Humanities and Education Studies

Effectiveness of Official Assessment System for PBB-P2 Tax Collection in Bekasi City

Rafi Tri Darmawan (Universitas Sultan Ageng Tirtayasa)
Nurikah (Universitas Sultan Ageng Tirtayasa)
Ahmad Lanang Citrawan (Universitas Sultan Ageng Tirtayasa)



Article Info

Publish Date
11 Nov 2025

Abstract

This study aims to analyze the effectiveness of the application of the Official Assessment System on land and Building Tax rural and Urban (PBB-P2) in Bekasi, as well as identify obstacles and solutions implemented Bapenda in improving taxpayer compliance. This study uses a normative-empirical approach with reference to the theoretical framework of taxation, public administration, and legal effectiveness as proposed by Soekanto, Rahardjo, and Mardiasmo. The results showed that the official determination system has been running quite optimally based on the achievement of the target realization of PBB-P2, but still encountered obstacles in the form of arrears, inaccuracy of tax object data, as well as low tax literacy in a number of Regions. Bapenda Bekasi responds to this problem through modernization of digital-based tax services, expansion of payment channels, improvement of data quality, and intensification of socialization to taxpayers. Analysis based on the theory of legal effectiveness confirms that the success of tax collection is determined not only by regulation, but also by the support of implementing structures, the legal culture of society, and service facilities. This study confirms the need for integration of policy, technology, and public education to strengthen the sustainability of PBB-P2 acceptance as a source of regional income.

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studia

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Description

Studia: Journal of Humanities and Education Studies is a peer-reviewed, open-access academic journal committed to publishing high-quality scholarly works in the fields of humanities and education. The journal offers a reputable platform for academics, researchers, practitioners, and students to ...