Pendas : Jurnah Ilmiah Pendidikan Dasar
Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Publish

STRATEGI PENGELOLAAN KONTEN INSTAGRAM PT JASAMARGA JALANLAYANG CIKAMPEK DALAM MENDUKUNG KOMUNIKASI DIGITAL PERUSAHAAN

Thahirah, Najma Silmi (Unknown)
Supama Wijaya, Abung (Unknown)
Soelistiyowati, Renny (Unknown)



Article Info

Publish Date
02 Jun 2026

Abstract

This study seeks to examine the Instagram content management strategy employed by PT Jasamarga Jalanlayang Cikampek and to identify the types of content published as part of its digital communication strategy. The research adopts a descriptive qualitative approach, with data collected through observations, interviews, documentation, and literature reviews. Data analysis was conducted using the interactive model proposed by Miles, Huberman, and SaldaƱa. The findings indicate that the content is predominantly composed of traffic updates during extended holiday periods (52.7%), with an inconsistent posting frequency. Feed content generated the highest level of interaction (74.1%), whereas stories achieved the greatest reach (79.4%) and effectively engaged non-followers (77.9%). The utilization of reels remains minimal, thereby limiting their potential reach. Content planning is characterized by flexibility but lacks a consistent planner, and the multi-layered approval process constrains innovation and the speed of publication. Overall, while the strategy has been implemented, it is not yet optimal in terms of consistency, format variation, and audience growth.

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Journal Info

Abbrev

pendas

Publisher

Subject

Other

Description

Pendas : Jurnah Ilmiah Pendidikan Dasar is a journal published twice a year, namely in June and December that aims to be a forum for scientific publications to pour ideas and studies complemented with the results of research related to primary school education. To achieve this, basic education ...