JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Vol. 9 No. 2 (2026): April 2026

HUBUNGAN KETERSEDIAAN OBAT BPH DAN KUALITAS PELAYANAN FARMASI TERHADAP KEPUASAN PASIEN DI RS NATAMA TEBING TINGGI

Doli Catur Utomo (Unknown)
Ermi Girsang (Unknown)
Sri Lestari Ramadhani Nasution (Unknown)



Article Info

Publish Date
08 May 2026

Abstract

This study examines the relationship between the availability of Benign Prostatic Hyperplasia (BPH) medication and the quality of pharmaceutical services on patient satisfaction at Natama Tebing Tinggi Hospital. BPH is a common disease in elderly men and can reduce quality of life, requiring ongoing therapy and good pharmaceutical support. This study used a quantitative method with an observational analytical design and a cross-sectional approach in outpatients with BPH. Data were collected through questionnaires and statistically analyzed to determine the relationship between variables. The results showed that adequate medication availability and optimal pharmaceutical service quality were positively associated with patient satisfaction. Therefore, improving medication management and the quality of pharmaceutical services needs to be a priority for hospitals to increase patient satisfaction.

Copyrights © 2026






Journal Info

Abbrev

JSSR

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards ...