Greenation Management and Business Review (GMBR)
Vol. 2 No. 2 (2026): Greenation Management and Business Review (April - September 2026)

The Influence of Instagram Social Media Marketing and Electronic Word of Mouth on Customer Decisions to Join R.A.Q Studio Gym Parung Panjang

Marsyanda Nuruz Zahra (Universitas Pamulang, Tangerang Selatan, Indonesia)
Fadillah (Universitas Pamulang, Tangerang Selatan, Indonesia)



Article Info

Publish Date
17 Aug 2026

Abstract

This study aims to analyze the influence of Instagram Social Media Marketing and Electronic Word of Mouth on Customer Decisions to join R.A.Q Studio Gym Parung Panjang. The research method used is quantitative with an associative approach. The research sample consisted of 91 respondents taken using simple random sampling technique. Data were analyzed using multiple linear regression, t-test, and F-test through IBM SPSS Statistics version 27 software. The results showed that all variables have a positive and significant influence. Partially, Instagram Social Media Marketing has a significant effect on Customer Decisions with t-count 10.337 > t-table 1.986. Electronic Word of Mouth also shows a positive and significant partial influence with t-count 15.823 > t-table 1.986. Simultaneously, both variables significantly influence customer decisions with F-count 125.104. The coefficient of determination (R Square) shows the contribution of independent variables of 74% in explaining Customer Decisions, while the remaining 26% is influenced by other factors. This proves that managing Instagram content and positive digital customer reviews is crucial in increasing interest in joining R.A.Q Studio Gym.

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Journal Info

Abbrev

GMBR

Publisher

Subject

Description

Greenation Management and Business Review (GMBR) is a scholarly journal that provides a platform for in-depth research and analysis in the field of management and business. The journal is committed to publishing high-quality articles that examine the latest theories, practices, and developments in ...