BELGI : Journal of Islamic Business and Decision Sciences
Vol. 1 No. 2 (2026): BELGI: Journal of Islamic Business and Decision Sciences

Cognitive and emotional pathways of public distrust in welfare programs

Permata Sakti (Badan Pusat Statistik)
Mahpara Naeem (Department of Commerce, University of Karachi, Pakistan)
Omar Javaid (Institute of Business Management Karachi, Pakistan)



Article Info

Publish Date
17 Jul 2026

Abstract

Purpose ‒ This study investigates how perceived risk shapes public distrust toward the Free Nutritious Meals Program (MBG) through the mediating roles of rational decision-making, self-control, and psychological fatigue. It aims to explain the cognitive and emotional mechanisms underlying public skepticism toward government welfare initiatives, addressing a theoretical and empirical gap in understanding distrust formation. Design/Methodology/Approach ‒ Using a quantitative research design, data were collected from 384 parent respondents whose children participated in the Free Nutritious Meals Program (MBG). A purposive non-probability sampling technique was employed and the data were analyzed using Structural Equation Modeling (SEM) to examine both direct and indirect relationships among perceived risk, rational decision-making, self-control, fatigue, and distrust behavior. Findings ‒ The results reveal that perceived risk significantly increases rational decision-making, self-control, and fatigue. Rational decision-making and fatigue positively mediate the relationship between perceived risk and distrust, while self-control shows no significant effect. These findings highlight that cognitive evaluation and emotional depletion jointly drive public distrust. Originality/Value ‒ This research integrates risk perception, rational choice, and self-regulation theories to propose a dual-path model of distrust, combining cognitive and affective mechanisms often overlooked in prior studies. Research Limitations/Implications ‒ The cross-sectional design limits causal interpretation, and self-reported data may introduce bias. Practical Implications ‒ The findings emphasize the need for balanced risk communication, reduced cognitive overload, and transparent governance to strengthen public trust in welfare programs.

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Aims BELGI: Journal of Islamic Business and Decision Sciences aims to advance scholarly research and practical understanding of decision science in the context of Islamic business, particularly within the food and service sectors. The journal provides a platform for the dissemination of ...