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All Journal JURNAL ILMIAH MANAJEMEN & BISNIS BELGI : Journal of Islamic Business and Decision Sciences
Permata Sakti
Badan Pusat Statistik
Decision Sciences, Operations Research & Management

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Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja Permata Sakti; Rossanto Dwi Handoyo; Ake Wihadanto
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 1 (2020): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (921.334 KB) | DOI: 10.30596/jimb.v21i1.4149

Abstract

Badan Pusat Statistik has a vision as a provider of quality data needed in the planning, monitoring, and evaluating development for the government and the community. The current focus of BPS is on improving data quality and excellent service so that the role of BPS staff, especially the District Statistics Coordinator (KSK) in improving data quality, is very important. This study aims to analyze the effect of emotional intelligence, organizational commitment, and Organizational Citizenship Behavior on the performance of KSK in Statistics of Regency / Municipality in East Java as many as 447 people using SmartPLS software. The results showed that organizational commitment had a positive effect but did not have a significant impact on the performance of KSK. In contrast, OCB and emotional intelligence partially had a positive and significant effect on KSK performance. Other factors influence variable emotional intelligence, organizational commitment, and OCB influence the performance of KSK by 75.89 percent and by 24.11 percent.
Cognitive and emotional pathways of public distrust in welfare programs Permata Sakti; Mahpara Naeem; Omar Javaid
BELGIFOODS JOURNALS Vol. 1 No. 2 (2026): BELGI: Journal of Islamic Business and Decision Sciences
Publisher : Undergraduate Program in Shariah Economic Law, STIS Al Wafa, Indonesia,

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67925/belgi.v1i2.12

Abstract

Purpose ‒ This study investigates how perceived risk shapes public distrust toward the Free Nutritious Meals Program (MBG) through the mediating roles of rational decision-making, self-control, and psychological fatigue. It aims to explain the cognitive and emotional mechanisms underlying public skepticism toward government welfare initiatives, addressing a theoretical and empirical gap in understanding distrust formation. Design/Methodology/Approach ‒ Using a quantitative research design, data were collected from 384 parent respondents whose children participated in the Free Nutritious Meals Program (MBG). A purposive non-probability sampling technique was employed and the data were analyzed using Structural Equation Modeling (SEM) to examine both direct and indirect relationships among perceived risk, rational decision-making, self-control, fatigue, and distrust behavior. Findings ‒ The results reveal that perceived risk significantly increases rational decision-making, self-control, and fatigue. Rational decision-making and fatigue positively mediate the relationship between perceived risk and distrust, while self-control shows no significant effect. These findings highlight that cognitive evaluation and emotional depletion jointly drive public distrust. Originality/Value ‒ This research integrates risk perception, rational choice, and self-regulation theories to propose a dual-path model of distrust, combining cognitive and affective mechanisms often overlooked in prior studies. Research Limitations/Implications ‒ The cross-sectional design limits causal interpretation, and self-reported data may introduce bias. Practical Implications ‒ The findings emphasize the need for balanced risk communication, reduced cognitive overload, and transparent governance to strengthen public trust in welfare programs.
Co-Authors Ake Wihadanto Mahpara Naeem Omar Javaid Rossanto Dwi Handoyo