JURNAL MANAJEMEN MOTIVASI
Vol 22 No 2 (2026): Jurnal Manajemen Motivasi

The Influence of Compensation and Workload on High Turnover Intentions Among Nurses and Their Job Satisfaction at Surabaya Jemursari Islamic Hospital

Andita Wardhana (Unknown)
Iramani (Unknown)



Article Info

Publish Date
28 Aug 2026

Abstract

This study examines the effects of compensation and workload on nurses’ turnover intention, with job satisfaction as a mediator, at Surabaya Jemursari Islamic Hospital. A quantitative design was applied to questionnaire data from 210 nurses and analyzed using partial least squares structural equation modeling (PLS-SEM). Compensation had no significant direct effect on turnover intention, whereas workload had a positive and significant effect. Job satisfaction fully mediated the effect of compensation on turnover intention but did not mediate the effect of workload. Hospital management should prioritize equitable workload allocation while maintaining fair compensation to strengthen job satisfaction and nurse retention. Keywords: Compensation; Workload; Job Satisfaction; Turnover Intention, Nurses, Hospital Management

Copyrights © 2026






Journal Info

Abbrev

jm_motivasi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen ...