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All Journal JURNAL MANAJEMEN MOTIVASI
Andita Wardhana
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Compensation and Workload on High Turnover Intentions Among Nurses and Their Job Satisfaction at Surabaya Jemursari Islamic Hospital Andita Wardhana; Iramani
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9384

Abstract

This study examines the effects of compensation and workload on nurses’ turnover intention, with job satisfaction as a mediator, at Surabaya Jemursari Islamic Hospital. A quantitative design was applied to questionnaire data from 210 nurses and analyzed using partial least squares structural equation modeling (PLS-SEM). Compensation had no significant direct effect on turnover intention, whereas workload had a positive and significant effect. Job satisfaction fully mediated the effect of compensation on turnover intention but did not mediate the effect of workload. Hospital management should prioritize equitable workload allocation while maintaining fair compensation to strengthen job satisfaction and nurse retention. Keywords: Compensation; Workload; Job Satisfaction; Turnover Intention, Nurses, Hospital Management
Co-Authors Iramani