Jurnal Ilmu Komunikasi
Vol. 5 No. 3 (2026): Agustus 2026

Strategi Digital Public Relations Sekolah: Analisis 7C Framework pada Akun Instagram @smp.annamiroh1

Indah Mardini Putri (Universitas Riau)



Article Info

Publish Date
07 Aug 2026

Abstract

This study aims to determine how the An Namiroh 1 Junior High School Multimedia Team utilizes the Instagram account @smp.annamiroh1 to publish information to the public from the perspective of Jeffrey F. Rayport and Bernard J. Jaworski's 7C Framework. The research employs a qualitative approach using interviews, observations, and documentation of 76 posts from January to February 2025. The results show that all elements of 7C (context, content, community, communication, connection, customization, and commerce) have been implemented in an integrated manner. However, its application has undergone contextual adaptation: the commercial orientation of e-commerce has shifted to a reputational and ideological strategy in the context of value-based education. Social media not only functions as a means of promotion, but also as a space for representing Islamic identity, strengthening moral legitimacy, building public trust, and articulating the vision of “Creating World Class Leaders.” These findings expand the relevance of the 7C Framework by showing that in Islamic educational institutions, digital communication acts as an instrument for shaping image and global positioning rooted in religious values.

Copyrights © 2026






Journal Info

Abbrev

mukasi

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

MUKASI (Jurnal Ilmu Komunikasi) adalah jurnal ilmu komunikasi nasional peer-review yang diterbitkan oleh Yayasan Pendidikan Penelitian Pengabdian Algero yang terbit empat kali dalam setahun yaitu Februari, Mei, Agustus dan November. Jurnal ini merupakan jurnal dengan terbitan open access yang ...