Journal of International Islamic Law, Human Right and Public Policy
Vol. 4 No. 4 (2026): December - ON PROGRESS

COMPETENCE, COMMUNICATION, AND ASN PERFORMANCE: A STUDY AT THE GENERAL ELECTIONS COMMISSION OF TANA TORAJA REGENCY

Natalianus Paembe Sarulallo (Universitas Andi Djemma)
Bakhtiar Bakhtiar (Universitas Andi Djemma)
Raba Nathaniel (Universitas Andi Djemma)



Article Info

Publish Date
22 Aug 2026

Abstract

This study examines how competence and communication style are associated with the performance of Civil Servants (ASN) working at the General Elections Commission (KPU) of Tana Toraja Regency. A quantitative approach employing an explanatory design was adopted. The study involved a population of 28 civil servants, with 27 respondents providing complete and analyzable responses. Data were obtained through a five-point Likert-scale questionnaire and analyzed using multiple linear regression in SPSS. The analytical procedures comprised validity and reliability assessments, classical assumption tests, partial significance testing (t-test), simultaneous significance testing (F-test), and the coefficient of determination. The findings revealed that competence was not statistically significant in predicting ASN performance (B = 0.164; t = 1.213; p = 0.237). In contrast, communication style demonstrated a positive and statistically significant association with performance (B = 0.380; t = 2.764; p = 0.011). When considered jointly, competence and communication style produced a statistically significant regression model (F = 34.333; p < 0.001). The coefficient of determination (R² = 0.741) indicates that the two predictors collectively account for 74.1% of the variance in ASN performance, while the remaining 25.9% is attributable to factors not represented in the model. Overall, communication style emerged as the more consistent factor associated with performance in the organizational setting examined. The findings highlight the importance of fostering communication that is clear, transparent, constructive, and conducive to effective coordination as part of organizational performance improvement efforts.

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Journal Info

Abbrev

ojs

Publisher

Subject

Religion Law, Crime, Criminology & Criminal Justice

Description

This journal emphasizes specifics in the discourse of Islamic Law and Humanity, as well as communicating actual and contemporary research and problems related to Islamic studies. This journal openly accepts contributions from experts from related scientific disciplines. All articles published do not ...