JURNAL ILMIAH GLOBAL EDUCATION
Vol. 7 No. 3 (2026): JURNAL ILMIAH GLOBAL EDUCATION

Strategi Implementasi Human Resource Scorecard di Sektor Publik (Studi Kasus di Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional Lembaga Administrasi Negara)

Ridwan Ramdhan Kosasih (Politeknik STIA LAN, Bandung, Indonesia)
Septiana Dwiputrianti (Politeknik STIA LAN, Bandung, Indonesia)
Teni Listiani (Politeknik STIA LAN, Bandung, Indonesia)
Edah Jubaedah (Politeknik STIA LAN, Bandung, Indonesia)



Article Info

Publish Date
03 Sep 2026

Abstract

Bureaucratic transformation demands strategic human resource management for State Civil Apparatus (ASN) aligned with organizational goals. One approach that can be used is the Human Resource Scorecard (HR Scorecard), which emphasizes the link between organizational strategy, human resource management practices, and measurable performance. However, most HR Scorecard studies still focus on the private sector, while its application in the context of public organizations, particularly in ASN talent management, is still limited. This study aims to analyze the implementation of the HR Scorecard in HR management at the National ASN Talent Policy and Learning Center (Pusjar SK Talenta ASN) and identify gaps between actual and ideal conditions based on the HR Scorecard perspective. The study used a qualitative approach with a case study design through in-depth interviews, observations, open-ended surveys, and document analysis. The results show that the implementation of the HR Scorecard has been reflected in several HR management practices, such as performance planning and competency development. However, there are still gaps in the aspects of aligning organizational strategy with HR strategy, strengthening HR architecture, integrating performance measurement systems, and strategic feedback mechanisms. Therefore, a more integrated, adaptive, and data-driven HR Scorecard implementation strategy is needed to support strengthening ASN performance management and increasing the effectiveness of public organizations.

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Journal Info

Abbrev

jige

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Focus and Scope JIGE publishes original research papers, case reports, and review articles. The publication includes the following topics: Early childhood education. Adult education Mathematics and science education. Guidance and counseling education. Educational technology. Character education. ...