Journal of Multidisciplinary Science: MIKAILALSYS
Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS

The Utilization of Digital Marketing, Product Quality, and Green Business Practices in Improving the Performance of Craft SMEs in Pasuruan City

Distyaning Tri Wahyuni (Unknown)
Antin Rakhmawati (Unknown)



Article Info

Publish Date
18 Aug 2026

Abstract

Improving the performance of craft small and medium-sized enterprises (SMEs) requires not only technology-enabled market expansion but also consistent product quality and environmentally responsible business practices. This study examined the associations between digital marketing utilization, product quality, green business practices, and the performance of craft SMEs in Pasuruan City. A quantitative explanatory design was employed. Data were collected using a Likert-scale questionnaire administered to 117 craft SME owners selected through purposive sampling and analyzed using multiple linear regression. The results indicated that digital marketing utilization was not significantly associated with SME performance, whereas product quality and green business practices showed positive and significant associations. Green business practices emerged as the strongest predictor of performance. Collectively, the three variables were significantly associated with SME performance and explained 71.9% of its variance. These findings indicate that adopting digital marketing alone may be insufficient to improve business performance unless it is supported by high-quality products and environmentally sustainable practices. The study contributes empirical evidence that craft SME development should prioritize an integrated strategy that strengthens product quality and green business practices while transforming digital marketing from a basic promotional instrument into a strategic organizational capability.

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Journal Info

Abbrev

mikailalsys

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Environmental Science Physics Social Sciences Other

Description

Journal of Multidisciplinary Science : MIKAILALSYS [2987-3924 (Print) and 2987-2286 (Online)] is a double blind peer reviewed and open access journal to disseminating all information contributing to the understanding and development of Multidisciplinary Science. Its scope is international in that it ...