Scientific Journal of Reflection : Economic, Accounting, Management and Business
Vol. 9 No. 3 (2026): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business

Analisis Beban Kerja dan Pengembangan terhadap Kinerja melalui Kepuasan Kerja Karyawan

Mukrodi Mukrodi (Universitas Pamulang)
Endang Sugiarti (Universitas Pamulang)
I Nyoman Marayasa (Universitas Pamulang)



Article Info

Publish Date
01 Jul 2026

Abstract

Employee performance is an important determinant of organizational effectiveness and sustainability. However, employee performance may be influenced by workload, employee development, and job satisfaction. Therefore, understanding the relationships among these variables is essential for organizations seeking to improve employee performance. This study aims to examine and empirically analyze the effects of workload and employee development on employee performance through job satisfaction at PT. Group Mitra Indonesia. This research employed a quantitative approach. The study population consisted of 400 employees, from which 199 respondents were selected using the Slovin sampling technique. Primary data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 3.9. The results indicate that workload and employee development have positive and significant effects on job satisfaction. Furthermore, workload and employee development also have positive and significant effects on employee performance. Job satisfaction has a positive and significant effect on employee performance. These findings indicate that appropriate workload management and effective employee development can enhance job satisfaction and subsequently contribute to improved employee performance. The study provides empirical implications for organizational management in formulating strategies to optimize employee performance through workload management, employee development, and job satisfaction.

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Journal Info

Abbrev

SJR

Publisher

Subject

Economics, Econometrics & Finance

Description

SCIENTIFIC JOURNAL OF REFLECTION is a venue for scientists, practitioners, teachers and students to publish research results, critical analysis and applied concepts in economic scope including economics studies, accounting studies and management and business ...