Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Vol. 4 No. 3 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis

The Role of Resilience as a Moderator of the Effect of Work-Related Stress on Psychological Well-Being, Mediated by Work-Life Balance: A Study of Medical Staff at Primaya Hospital in Pangkalpinang, Bangka Belitung

Christina Santi Dwi Prastiwi (Universitas Widya Gama Malang)
Survival Survival (Universitas Widya Gama Malang)
Ana Sopanah (Universitas Widya Gama Malang)
Ari Damayanti W (STIKES Widyagama Husada Malang)
Eka Wilda Faida (STIKES Yayasan RS Dr. Soetomo (YRSDS) Surabaya)



Article Info

Publish Date
31 Jul 2026

Abstract

This study examines the effect of work stress on the psychological well-being of medical personnel, with work-life balance as a mediating variable and resilience as a moderating variable. The study was motivated by the high work demands experienced by medical personnel, which may reduce psychological well-being. A quantitative explanatory design was employed. The sample consisted of 133 medical personnel at Primaya Hospital Pangkalpinang selected through proportional probability sampling. Data were collected using questionnaires and analyzed using PLS-SEM with SmartPLS 4. The results indicate that work stress has a significant negative effect on both psychological well-being and work-life balance. Work-life balance has a significant positive effect on psychological well-being and mediates the relationship between work stress and psychological well-being. Although resilience has a significant positive effect on psychological well-being, it does not moderate the relationship between work stress and psychological well-being. These findings suggest that resilience functions as a direct psychological resource rather than as a buffering factor against work stress. The study implies that improving the psychological well-being of medical personnel should focus on reducing work stress, strengthening work-life balance, and enhancing resilience as a psychological resource.

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Journal Info

Abbrev

Manuhara

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and ...