Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Vol. 4 No. 3 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis

Pengaruh Perangkat Teknologi dan Kondisi Lingkungan terhadap Transformasi Digital Berbasis AI di PT. Asuransi Sinarmas

Sophia Novita Evelyn (Unknown)
Danang Aziz Akbarona (Unknown)
Aditya Santoso (Unknown)



Article Info

Publish Date
31 Jul 2026

Abstract

 This study aims to evaluate the contribution of Technological Tools and Environmental Conditions to the Artificial Intelligence (AI)-based digital transformation process at PT. Asuransi Sinarmas. Global and national trends indicate high AI adoption in the workplace; however, the failure rate for organizational digitalization remains high. Meanwhile, scholarly literature regarding AI implementation specifically within Indonesia's insurance sector remains relatively limited. This deductive quantitative study employs a cross-sectional survey strategy, adapting the "Technology" and "Environment" dimensions of the TOE (Technology-Organization-Environment) framework. A sample of 52 operational partners was selected via purposive sampling based on Slovin's formula. Data processing involved descriptive statistics, classical assumption testing, multiple linear regression, as well as t-tests and F-tests using SPSS software. The findings indicate that, individually, the Technological Tools variable has a positive and significant effect on AI-based digital transformation (tcount = 4,962; Sig. = 0,000). Conversely, Environmental Conditions do not have a significant individual effect (tcount = 0,834; Sig. 0,408). However, when considered simultaneously, Technological Tools and Environmental Conditions exert a positive and significant influence on AI-based digital transformation (Fcount = 15,560; Sig. = 0,000), with a coefficient of determination (R2) of 37,9%. The study's novelty lies in its specific application of the TOE framework's Technology and Environment dimensions to analyze AI-driven digital transformation within the context of the national insurance industry.

Copyrights © 2026






Journal Info

Abbrev

Manuhara

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and ...