<![CDATA[This study aims to analyze the factors contributing to household conflicts, conflict resolution models from the perspective of Islamic family law, and mediation practices implemented at the Office of Religious Affairs (Kantor Urusan Agama/KUA) of Medan Tembung. This qualitative study employs an empirical legal approach using case study and conceptual approaches. Primary data were obtained through interviews with the Head of KUA Medan Tembung, religious counselors, and religious leaders, supplemented by supporting interviews at KUA Medan Denai and KUA Medan Perjuangan. Secondary data were obtained from relevant literature and scholarly articles. Data were collected through observation, interviews, and documentation and analyzed using the Miles and Huberman model. The findings indicate that economic factors are the primary cause of household conflicts, followed by infidelity, imbalanced lifestyles, and low levels of communication and religious education among couples. Conflict resolution is conducted through mediation based on the principle of islah, emphasizing deliberation and religious guidance. The mediation model at KUA Medan Tembung has distinctive characteristics, including separate mediation sessions for the parties and home visits as a flexible approach adapted to community conditions. The mediation success rate is estimated at approximately 50%. The study concludes that KUA plays a strategic role in preventing divorce and strengthening family resilience through systematic, flexible, and context-sensitive mediation. Academically, this study contributes to the development of Islamic family law scholarship by demonstrating an islah-based mediation model that integrates religious guidance with adaptive services responsive to community needs.]]>
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