Aptisi Transactions on Management
Vol 10 No 3 (2026): ATM (APTISI Transactions on Management: September)

Gen Z Consumer Self Protection Against AI Algorithm Manipulation in E-Commerce

Ependi Ependi (Universitas Mohammad Husni Thamrin)
Mona Karina (Universitas Mohammad Husni Thamrin)
Fery Hernaningsih (Universitas Mohammad Husni Thamrin)
Hasan Basri (Universitas Mohammad Husni Thamrin)
Archa Erica (ADI Journal Incorporation)



Article Info

Publish Date
31 Aug 2026

Abstract

AI integration in e-commerce has significantly impacted consumer decision-making through tailored algorithms. Research Gap However, existing literature heavily focuses on quantitative acceptance models in Western contexts, leaving a significant gap in understanding how emerging market consumers, particularly Generation Z students, actively exercise autonomy against non-transparent AI practices and algorithmic manipulation. This study explores the self-protection strategies of Generation Z consumers in Jakarta navigating AI-driven platforms. Methodology Utilizing a Grounded Theory Approach, data were gathered through in-depth interviews with 11 participants to construct an inductive framework. Review & Theoretical Contribution The research introduces the Theory of Consumer Digital Self-Protection and the Capability-Trust-Context (CTC) Adaptation Model, demonstrating that digital self-protection is an adaptive, multidimensional process driven by cognitive capacity, trust mechanisms, and behavioral control. Practical Implications for HEIs. The findings highlight critical implications for Higher Education Institutions (HEIs) to advance SDG 4 (Quality Education) by integrating critical algorithmic literacy and AI ethics into university curricula, thereby empowering students to maintain decision-making autonomy in an AI-dominated digital economy.

Copyrights © 2026






Journal Info

Abbrev

ATM

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Aptisi Transactions on Management (ATM) adalah jurnal ilmiah yang diterbitkan oleh APTISI (Asosiasi Perguruan Tinggi Swasta Indonesia), guna memfasilitasi hasil jurnal ilmiah Civitas Akademika dalam bidang teknologi informasi, komunikasi, dan manajemen dalam menghadapi era digital di Indonesia. ATM ...