ENDLESS : International Journal of Future Studies
Vol. 7 No. 3 (2024): ENDLESS: International Journal of Future Studies

Interpersonal Communication and Listening Barriers in the Era of Mediated-Communication

Hindina Maulida (Universitas Tidar, Magelang, Indonesia)



Article Info

Publish Date
26 Dec 2024

Abstract

In the era of mediated communication, individuals today rely heavily on digital platforms for interaction. However, text-based and audiovisual communication on social media often causes distortions in the listening process of interpersonal communication. This study aims to analyze the listening barriers of interpersonal communication in the era of mediated-communication. A descriptive qualitative approach. Primary data were collected through semi-structured in-depth interviews to obtain informants' direct experiences related to listening barriers. Findings show that listening barriers to interpersonal communication in the era of mediated communication are caused by three factors. These barriers include 1) environmental barriers both offline and online, in particularly information overload and notification disruptions, 2) physiological and psychological barriers, such as shorter attention spans, digital anxiety, and confirmation bias, and 3) mechanical barriers, decreased sensitivity and skill to the reading of nonverbal cues and paralinguistic signals. The existence of these obstacles fosters pervasive unilateral misconceptions, increases pseudo-conflicts, and reduces empathy and emotional closeness. This study concludes that pseudo-digital connectivity actually hinders real connectivity resulting in superficial relationships due to failure in the deep listening process.

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Journal Info

Abbrev

endless

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice

Description

Focus & Scope ENDLESS: International Journal of Futures Studies is a globally-oriented, trans-disciplinary refereed journal. Its mission is to develop high-quality, future-oriented research and thinking, based on the evolving knowledge base of Futures Studies / Foresight. The Journal’s approach ...