Kompak : Jurnal Ilmiah Komputerisasi Akuntansi
Vol. 19 No. 2 (2026): Kompak : Jurnal Ilmiah Komputerisasi Akuntansi

The Effect of System Quality and Information Quality on the Effectiveness of Tax Reporting through Coretax

Olivia Sindi Sapan (Universitas Sains dan Teknologi Komputer, Semarang, Jawa Tengah, Indonesia)
Tantik Sumarlin (Universitas Sains dan Teknologi Komputer, Semarang, Jawa Tengah, Indonesia)
Eka Satria Wibawa (Universitas Sains dan Teknologi Komputer, Semarang, Jawa Tengah, Indonesia)



Article Info

Publish Date
20 Aug 2026

Abstract

Digital transformation in tax administration through the implementation of Coretax requires high system quality and information quality to improve the effectiveness of tax reporting. This study aims to analyze the effects of system quality and information quality on the effectiveness of tax reporting through Coretax. A quantitative explanatory approach was employed using survey data from 70 individual taxpayers in Semarang Regency. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that both system quality and information quality have positive and significant effects on tax reporting effectiveness. System quality has a stronger influence than information quality, indicating that ease of use, reliability, response speed, and system integration are essential for effective tax reporting. The model explains 53.9% of the variance in tax reporting effectiveness, indicating moderate explanatory power. These findings support the DeLone and McLean Information Systems Success Model and suggest that improving both system quality and information quality can enhance the effectiveness of digital tax reporting through Coretax. Future studies are recommended to involve larger samples and broader research areas to improve the generalizability of the findings.

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Journal Info

Abbrev

kompak

Publisher

Subject

Education

Description

Kompak :Jurnal Ilmiah Komputerisasi Akuntansi merupakan Jurnal yang diterbitkan oleh UNIVERSITAS SAINS DAN TEKNOLOGI KOMPUTER (STEKOM). Jurnal ini terbit 2 kali dalam setahun yaitu pada bulan Juli dan Desember. Misi dari Jurnal Kompak adalah untuk menyebarluaskan, mengembangkan dan menfasilitasi ...